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  • Which markets are the products mainly sold to?

    Our products are exported to more than 30 countries including Europe, America, the Middle East and Southeast Asia, and we have established long-term supply relationships with platforms such as Walmart and Amazon. We focus on developing a light luxury minimalist style to adapt to the global fast fashion consumption trend.
  • What exclusive service support is provided?

    We have set up a customer service team to provide services such as 3D modeling of design drafts, 48-hour sample delivery, and exclusive mold storage. During the cooperation period, we enjoy priority ordering and 15-day unconditional return and exchange for after-sales quality issues.
  • How to ensure stable product quality?

    Equipped with an independent quality control laboratory, we implement the "three-inspection system" (raw material inspection, semi-finished product inspection, and finished product inspection). We use a German spectrometer to detect material composition, and manually screen polishing details for secondary screening, with a defective rate of less than 0.3%.
  • What is the minimum order quantity and delivery cycle for customized jewelry?

    We support OEM/ODM small-batch customization, with a minimum order quantity as low as 50 pieces/style. Delivery will be made 20-30 days after payment, and real-time tracking service for production progress will be provided to ensure on-time delivery.
  • Are the materials of Haili jewelry products safe? Can they be worn by people with sensitive skin?

    Haili uses 316L medical-grade stainless steel, which has passed the EU environmental certification, is nickel-free and lead-free, and is highly anti-allergic, so sensitive skin can also wear it with confidence. All products undergo a 24-hour artificial sweat test to ensure contact safety.

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